{"id":522,"date":"2026-06-09T15:54:11","date_gmt":"2026-06-09T13:54:11","guid":{"rendered":"https:\/\/wearcrystalsky.com\/?page_id=522"},"modified":"2026-06-09T15:54:11","modified_gmt":"2026-06-09T13:54:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/wearcrystalsky.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Sizing & Fit<\/h2>\r\n\r\n
\r\n How do I choose my bracelet size?<\/summary>\r\n

Measure your wrist snugly where you want the bracelet to sit. Do not add extra room yourself.<\/p>\r\n

Choose your actual wrist measurement when ordering. I build in a little extra space so the bracelet can move naturally without feeling tight.<\/p>\r\n <\/details>\r\n\r\n

\r\n Should I size up?<\/summary>\r\n

No. Please choose your snug wrist measurement. The bracelet is already made with comfortable movement built in.<\/p>\r\n <\/details>\r\n\r\n

\r\n What if I am between sizes?<\/summary>\r\n

Choose the closest measurement to your snug wrist size. If you are unsure, contact me before ordering and I can help you choose.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can you make a custom size?<\/summary>\r\n

Usually, yes. If your size is not listed, please contact me before ordering.<\/p>\r\n <\/details>\r\n\r\n\r\n

The Design<\/h2>\r\n\r\n
\r\n What makes Crystal Sky bracelets different?<\/summary>\r\n

Crystal Sky bracelets are not ordinary beaded bracelets.<\/p>\r\n

Instead of drilling stones and stringing them on elastic, the signature designs use intact gemstone spheres held inside custom 3D-printed settings. Each sphere is captured securely while still being able to rotate.<\/p>\r\n

The result is a bracelet that feels more like a small kinetic sculpture than a standard strand of beads.<\/p>\r\n <\/details>\r\n\r\n

\r\n Do the stones move?<\/summary>\r\n

Yes. The gemstone spheres can rotate freely inside their settings.<\/p>\r\n

This gives the bracelet a tactile, sculptural quality. You can feel the movement when you wear it, and the stones catch the light differently as they turn.<\/p>\r\n <\/details>\r\n\r\n

\r\n Are the stones drilled?<\/summary>\r\n

The signature Crystal Sky bracelet design uses intact gemstone spheres that are not drilled through.<\/p>\r\n

Some future designs may use different construction methods, so please check each product description for the exact details.<\/p>\r\n <\/details>\r\n\r\n

\r\n Is each bracelet handmade?<\/summary>\r\n

Yes. Each bracelet is made and assembled by hand in Vienna.<\/p>\r\n

The links are 3D printed, the stones are selected and placed, and the bracelet is finished according to your chosen wrist measurement.<\/p>\r\n <\/details>\r\n\r\n\r\n

Materials & Quality<\/h2>\r\n\r\n
\r\n Are the stones real gemstones?<\/summary>\r\n

Yes. Crystal Sky uses real semi-precious gemstone spheres, including stones such as red agate, blue agate, tiger\u2019s eye, clear quartz, malachite, and others.<\/p>\r\n

Because the stones are natural, each sphere may vary slightly in color, pattern, banding, and translucency. That variation is part of what makes each piece individual.<\/p>\r\n <\/details>\r\n\r\n

\r\n What are the bracelet settings made from?<\/summary>\r\n

The settings are made from 3D-printed material chosen for structure, color, and wearability.<\/p>\r\n

The printed material is part of the design language: precise, architectural, and modern, contrasted with the natural variation of the gemstone spheres.<\/p>\r\n <\/details>\r\n\r\n

\r\n Will there be visible 3D-printing lines?<\/summary>\r\n

There may be subtle layer lines or small surface variations. Each piece is inspected before shipping, but Crystal Sky pieces are not mass-produced molded objects.<\/p>\r\n

They are made in small batches using digital fabrication and hand assembly.<\/p>\r\n <\/details>\r\n\r\n

\r\n Are the colors exactly the same as in the photos?<\/summary>\r\n

I do my best to photograph the pieces accurately, but colors may vary slightly depending on your screen and lighting.<\/p>\r\n

Natural stones also change character in different light. A stone may look deeper indoors, brighter in daylight, or more translucent in direct sun.<\/p>\r\n <\/details>\r\n\r\n\r\n

Wearing & Care<\/h2>\r\n\r\n
\r\n Can I wear my bracelet every day?<\/summary>\r\n

Yes, Crystal Sky bracelets are designed to be worn, not kept in a box.<\/p>\r\n

That said, they are still sculptural jewelry. Treat them with care and avoid crushing, bending, dropping, or exposing them to rough impact.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can I wear it in water?<\/summary>\r\n

No. Please remove your bracelet before showering, swimming, washing dishes, or exercising heavily.<\/p>\r\n

Water, heat, and repeated stress can affect the piece over time.<\/p>\r\n <\/details>\r\n\r\n

\r\n How should I clean it?<\/summary>\r\n

Wipe gently with a soft dry or slightly damp cloth.<\/p>\r\n

Do not soak the bracelet. Avoid cleaning products, alcohol, perfumes, lotions, and harsh chemicals.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can I sleep with it on?<\/summary>\r\n

I do not recommend sleeping with the bracelet on. Removing it before bed helps protect the links and keeps the bracelet in better condition.<\/p>\r\n <\/details>\r\n\r\n\r\n

Ordering<\/h2>\r\n\r\n
\r\n Are the bracelets made to order?<\/summary>\r\n

Many Crystal Sky bracelets are made to order or finished after the order is placed, especially because each bracelet is sized to your selected wrist measurement.<\/p>\r\n <\/details>\r\n\r\n

\r\n How long does it take to make my order?<\/summary>\r\n

Production time depends on the piece and current order volume. Please check the product page or checkout information for the current estimate.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can I request a custom color combination?<\/summary>\r\n

Possibly. If you have a specific stone and color combination in mind, contact me before ordering.<\/p>\r\n

Some combinations are possible, while others may not be suitable because of material strength, stone size, or availability.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can I order a bracelet as a gift?<\/summary>\r\n

Yes. Crystal Sky bracelets make distinctive gifts, especially for someone who likes unusual jewelry, sculptural objects, gemstones, or independent design.<\/p>\r\n

For the best fit, try to get the recipient\u2019s snug wrist measurement before ordering.<\/p>\r\n <\/details>\r\n\r\n\r\n

Shipping<\/h2>\r\n\r\n
\r\n Where are Crystal Sky pieces made and shipped from?<\/summary>\r\n

Crystal Sky pieces are made and shipped from Vienna, Austria.<\/p>\r\n <\/details>\r\n\r\n

\r\n Do you ship internationally?<\/summary>\r\n

Crystal Sky primarily serves customers in the EU, but international shipping may be available depending on the destination.<\/p>\r\n

Available shipping options will be shown at checkout.<\/p>\r\n <\/details>\r\n\r\n

\r\n Will I receive tracking?<\/summary>\r\n

Where tracking is available, tracking information will be provided after the order ships.<\/p>\r\n <\/details>\r\n\r\n\r\n

Returns & Exchanges<\/h2>\r\n\r\n
\r\n Can I return my order?<\/summary>\r\n

Return eligibility depends on the item and whether it was custom made or made to a selected size.<\/p>\r\n

Please see the Returns & Refunds Policy for the full details.<\/p>\r\n <\/details>\r\n\r\n

\r\n Can I exchange a bracelet if the size is wrong?<\/summary>\r\n

Because each bracelet is made according to the selected wrist measurement, please measure carefully before ordering.<\/p>\r\n

If there is a sizing issue, contact me and I will do my best to find a reasonable solution.<\/p>\r\n <\/details>\r\n\r\n

\r\n What if my item arrives damaged?<\/summary>\r\n

Please contact me as soon as possible with photos of the item and packaging.<\/p>\r\n

I will review the situation and help resolve it.<\/p>\r\n <\/details>\r\n\r\n\r\n

About Crystal Sky<\/h2>\r\n\r\n
\r\n What is Crystal Sky?<\/summary>\r\n

Crystal Sky is an independent jewelry project based in Vienna, creating sculptural gemstone wearables with intact spherical stones and custom 3D-printed settings.<\/p>\r\n

The work sits between jewelry, object design, and digital fabrication.<\/p>\r\n <\/details>\r\n\r\n

\r\n What does \u201cCourage to be Complete\u201d mean?<\/summary>\r\n

\u201cCourage to be Complete\u201d is the Crystal Sky tagline.<\/p>\r\n

The sphere is the central symbol of the brand: whole, balanced, and self-contained. Crystal Sky pieces are designed as reminders that completeness can be bold, structured, and visible.<\/p>\r\n <\/details>\r\n\r\n

\r\n Is this \u201chealing crystal\u201d jewelry?<\/summary>\r\n

Crystal Sky uses real gemstones, and many people connect personally with the meaning, symbolism, and presence of natural stone.<\/p>\r\n

But the focus is not on making promises. The focus is on material, form, movement, and personal resonance.<\/p>\r\n <\/details>\r\n\r\n

\r\n How can I contact Crystal Sky?<\/summary>\r\n

You can contact Crystal Sky through the contact form on this website.<\/p>\r\n

For questions about sizing, custom requests, order issues, or materials, please include your order number if you have one.<\/p>\r\n <\/details>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Sizing & Fit How do I choose my bracelet size? Measure your wrist snugly where you want the bracelet to sit. Do not add extra room yourself. Choose your actual wrist measurement when ordering. I build in a little extra space so the bracelet can move naturally without feeling tight. Should I size up? No. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-522","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - CRYSTAL SKY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wearcrystalsky.com\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - CRYSTAL SKY\" \/>\n<meta property=\"og:description\" content=\"Sizing & Fit How do I choose my bracelet size? Measure your wrist snugly where you want the bracelet to sit. Do not add extra room yourself. Choose your actual wrist measurement when ordering. I build in a little extra space so the bracelet can move naturally without feeling tight. 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